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Privacy Policy

Privacy Policy for Climb In Nepal

Last Updated: 2025-12-30

1. Introduction

Welcome to Climb In Nepal (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, booking services, or interact with us for trekking and mountaineering expeditions in Nepal.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, passport details, nationality, date of birth, emergency contact information, and physical/medical information relevant to trekking/climbing.

Booking and Payment Information: Trip preferences, booking history, payment details (processed securely via third-party payment gateways; we do not store full credit card numbers).

Technical Data: IP address, browser type, device information, pages visited, time spent on our site, and other analytics data collected via cookies and similar technologies.

Communications: Records of your correspondence with us, including emails, inquiry forms, and chat messages.

Media: Photographs or videos you may share with us voluntarily, or those taken during trips with your consent.

3. How We Use Your Information

We use the collected information for the following purposes:

To process and manage your bookings, permits, and logistics.

To communicate with you regarding your trip, updates, and customer support.

To ensure your safety and health during expeditions by sharing necessary information with guides and local partners.

To improve our website, services, and customer experience.

To send promotional materials, newsletters, or special offers (only with your explicit consent, which you can opt out of at any time).

To comply with legal and regulatory requirements, including immigration and national park regulations in Nepal.

4. Legal Basis for Processing (for GDPR compliance)

If you are from the European Economic Area (EEA), our legal basis for processing your personal information may include:

Your consent.

The performance of a contract (e.g., providing trekking services).

Compliance with legal obligations.

Legitimate interests (e.g., improving our services, ensuring security).

5. Sharing Your Information

We may share your information only in the following circumstances:

With Service Providers: Trusted local partners, guides, hotels, transport companies, and permit agencies in Nepal strictly to fulfill your booking.

For Legal Reasons: If required by law, court order, or governmental authority in Nepal or your country of residence.

For Safety: In emergencies, with medical personnel, insurance providers, or embassy/consulate officials.

With Your Consent: For any other purpose, we will obtain your explicit consent.

We do not sell, trade, or rent your personal identification information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures (including encryption, secure servers, and access controls) to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in Nepal and other countries where our partners operate. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., tax, insurance), resolve disputes, and enforce our agreements.

9. Your Data Protection Rights

Depending on your location, you may have rights including:

Access, correction, or deletion of your personal data.

Restriction of or objection to our processing.

Data portability.

Withdrawal of consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).

To exercise these rights, contact us at info@climbinnepal.com.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and for advertising. You can set your browser to refuse cookies, but some parts of our site may not function properly as a result.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., airlines, gear shops). We are not responsible for their privacy practices and encourage you to read their privacy policies.

12. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from children. If we become aware of such collection, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this policy periodically. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at: